A Juhu mechanic and Shekar Kapur’s Blackberry

I have a grouse against  Shekhar Kapur.   He hasn’t named  in his blog the hole-in-the-wall mechanic in Juhu, Mumbai, who fixed his Blackberry.  Those accustomed to the gadget can’t live without it.  Mr Kapur, unable to find a service centre that could repair his handset, was on  way to buy a new one when he spotted a fading signboard that read – ‘Cellphoon reapars’ –  at Juhu Market.  On impulse,  he stopped the car in front of this 6’x’6′ hole in the wall,  to ask the boy minding the store,  ”Can you fix a blackberry ?”

‘ Of course ,  show me. What’s wrong with it ?”

‘Well, the roller track ball does not respond.  It’s kind of stuck and I cannot operate it”

He grabs it from my hand and looks at it – “You should wash your hands. Many customers have same problem. Roller ball get greasy and dirty, then no working”

To cut a longish post short,  the film-maker had his Blackberry fixed  within 10 minutes, while an authorised service centre guy had reckoned it would take a week – his Balckberry had to be sent to Bangalore for fault assessment and repair.

Mr Kapur’s post evoked  97 responses .   Col. Hanspal, Bangalore,  had this to say –  ‘In my restaurant I have an uneducated19 Year old Buhari dish-washer, who can strip any Nokia Phone,  make all sorts of download arrangements, very conversant with blue tooth and thorough with the Applications…”

Anshuman Acharya who blogs at  Bland Spice : ” Reminds me of the  makeshift electrician who repaired my inverter in an hour,  after the  company gave me a quote ten times higher and a time-line of few  months ;  still running after a year”.

Subhash Bhojwani recalled his road trip in 1972 when  “the broken gear lever retaining cap in my Fiat 1100 was fixed by a roadside  mechanic in Chitoor, while I was on way from Madras to Hyderabad . . .the young man re-engineered the …broken part within an hour, including the screw threads, …. (with)  well worn electric lathe and a hand held file. …it worked  till I sold the car 3 years later”.

Vivek Mundkar referred  to Bunker Roy’s Barefoot College in Rajasthan  where they teach the unlettered rural folk  skills in dentistry, solar engineering, computer repairs…. They get no degrees , but what they learn helps  improve their lives” .

Gaurav :  “When  my laptop’s power adapter broke down all the  well known dealers said there was no solution ; asked me to buy an adapter. A mechanic at a local repair shop used the jugaad technology to fix  my adapter..”

Rohit Mishra, computer engineering student in Vellore, and  blogger –  Moving Ahead :  ” If only we can get our  infrastructure right and provide  opportunities to compete,  to all, all sections of India can flourish”.

Murugan,  a Sydney-based finance professional , and blogger – Theta @ 4Hz :  “Around 30-40 million entrepreneurs –  a huge majority of them financed by their friends and relatives –  not through the regular financial  system. …. Now that you have written about him , Mr Kapur, how about going back to him and help expand his business? “

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2 Responses

  1. I have had such experiences too – almost all our electronic stuff (including TV) have undergone repairs at our local repairs man, who is NOT a qualified guy. His on the spot inexpensive repairs have definitely extended the lives of our goods.

  2. THERE ARE MANY SUCH UNEDUCATED GENIUSES IN INDIA.HATS OFF TO THEM AND THEIR TALENTS

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